No communication
takes place until
the other person feels heard
Garrison Wynn
Competent communication is effective and appropriate for a
given situation, in which the communicators evaluate and reassess their own
communication process (O’Hair, 2018). Mrs. Charisse is a coworker/friend who is
an amazing communicator. Mrs. Charisse has behavior flexibility; she is able to
figure out how to respond in an appropriate behavior depending on the
situation. Some behaviors that Mrs. Charisse
portrays when communicating are being a good listener, understanding, flexible,
easy to get along with, and she will not argue with you just to prove she is
right. When I think of Mrs. Charisse I think of her warm and caring spirit. I believe she has a gift of helping and connecting with others and that is why she is able to effectively communicate. She truly care and wants to see people succeed.
I am so happy to have her in my life as she is able to help
me with my own communications skills. When I become overwhelmed or when I feel
I am not being heard sometimes I will shut down and stop communicating. Mrs.
Charisse will always remind me that I cannot get my point across if I just stop
talking. She says if I need to take a break then that is fine, but she reminds
me I have a lot to say and it needs to be heard. The more conversations we have help my communication
skills. I am naturally a good listener because I never want people to feel they
are not being heard. I also generally know how people are feeling. Some behaviors
that I would like to take away from Mrs. Charisse are knowing what to say in
the right moment. I am excited to learn more about ways to communicate.
References
O'Hair, D., Wiemann, M., Mullin, D. I., & Teven, J.
(2018). Real communication: An introduction (4th. ed). New York:
Bedford/St. Martin's.
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