Communication is the process by which we use symbols, signs, and behaviors to exchange information (O’Hair, 2018).
This week I watched an episode of Property Brothers on HGTV and I watched first with the sound off and then with the sound.
There was a family who went searching for a house with the
realtor but watching with the sound off made it hard to understand what the need
of the family was. While I watched the episode, the family found a house and
then began to tear it down. The lady who I assumed to be the mother started to
cry. As I watched I wonder what made her cry. As I wanted to understand her emotions,
I continued to watch the show. While watching the show they found a snake in
the home they started to do demolition to. The woman then ran out of the room.
As the show continued the contractor called the family back and then showed
them the work that was done to the house. The woman began to cry again but this
time I assumed they were tears of happiness.
As I watched the show again with the sound on, I realized
the family was looking for a new home closer to the city. The house that they did
demolition to was her grandparents’ house. This house had so many memories that
she was emotional to all the changes but excited for new beginnings. As they
tore down walls, they found ants, and a snake. The lady immediately ran out of
the room after seeing the snake. I was also able to understand the husbands
concern with the cost increasing and the contractor was able to but him at ease
by finding more cost-efficient solutions. Once they family was able to come
into their newly renovated home, they were so excited. The mom cried again but
this time they were tears of joy for new beginnings in the family home.
Through this experience I tried really hard to understand
body language and facial expressions, but I realized this task was harder than
I thought it would be. I also realize I could have paid more attention to the
little details to understand what the family was looking for in their new home.
Being attentive is especially important in communicating and listening.
References
O'Hair, D., Wiemann, M., Mullin, D. I., & Teven, J.
(2018). Real communication: An introduction (4th. ed). New York:
Bedford/St. Martin's.
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